Support Tickets
Manage and track support requests from all schools
Open Tickets
3
In Progress
2
Resolved Today
1
Avg Response Time
2.4 hours
| Ticket ID | Title | School | Category | Priority | Status | Created | |
|---|---|---|---|---|---|---|---|
| TKT-001 | Unable to access parent portal | KleinZibuo Downtown | Technical | high | open | 2 hours ago | |
| TKT-002 | Attendance report showing incorrect data | Riverside Campus | Data Issue | medium | in-progress | 5 hours ago | |
| TKT-003 | Request for additional user licenses | Northside Learning Center | Account | low | in-progress | 1 day ago | |
| TKT-004 | Payment processing failed | Westend Preschool | Billing | critical | open | 30 minutes ago | |
| TKT-005 | Feature request: Bulk SMS notifications | Oakwood Academy | Feature Request | low | open | 2 days ago | |
| TKT-006 | Email template not working | Riverside Campus | Technical | medium | resolved | 3 days ago |